Aaron Holt

Devops Enthusiast

Wordpress Lover

Team Player

Technophile

Empathetic

Innovative

Accountable

Animal Lover

Critical Thinker

Analytical Thinker

Open LLM Enthusiast

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Aaron Holt

Devops Enthusiast

Wordpress Lover

Team Player

Technophile

Empathetic

Innovative

Accountable

Animal Lover

Critical Thinker

Analytical Thinker

Open LLM Enthusiast

About Me
Highly focused Support Specialist with a history of developing, managing, and supporting technology operations in challenging, ever-changing environments. Excellent background includes 15 years of experience in hands-on and supervisory roles. Skilled in listening, coaching, and supporting users at all organizational levels.
  • Age: 46
  • Seeking: Full-time Remote
  • Availability: Immediate
  • Location: Miami, Florida

Recruiters Click Here to Create Meeting

Experience
Current -
Freelance Design & Development
AaronHolt.dev
  • Custom WordPress theme development. 
  • WordPress Plugin installation.
  • S.E.O. optimization and Marketing.
  • Server setup and advanced configuration.
Mar 2022 - Nov 2022 (9 months)
SaaS Systems Engineer I
Vacasa
  • Deployed, maintained, and troubleshot core business applications.
  • Orchestrated user access management for hosted SaaS products, including onboarding and offboarding of employees and ongoing permissions management reviews.
  • Coordinated with stakeholders on regular maintenance of hosted solutions to support necessary system upgrades.
  • Provided hands-on customer support for end users of managed products.
Jul 2021 - Mar 2022 (9 months)
CX Senior Specialist - Owner Support
Vacasa
  • Assisted Owner Support staff members alongside Team Leads and monitored communication channels.
  • Assisted owners and field staff with revenue management, rates, property performance, finances, calendar management, account-related programs, and contracts.
Oct 2017 - Jul 2021 · (3 yrs 10 months)
System Administrator
Arshem Web Solutions
  • Created and managed a custom-tailored in-house environment used for the development, staging, and production of client web applications.
  • Took customers through a thorough needs analysis, made suitable product recommendations, and organized test drives.
  • Deployed and managed web applications such as Ghost CMS, WordPress, Drupal, Joomla & Magento.
Aug 2013 - Sep 2017 · 4 yrs 2 months
System Administrator
Sales Secret LLC
  • Installed, maintained, and supported a custom-tailored systems environment that utilized Active Directory, SQL, and Exchange.
  • Communicated with network personnel and website hosting providers to address hardware or software issues affecting customer websites.
  • Provided proactive communication to clients, account managers, and project managers.
May 2011 - Jul 2013 · 2 yrs 3 months
Technical Support Specialist
Single Source Marketing & Technology
  • Supported PC hardware, Printers, POS Systems, and other various network equipment.
  • Provided technical support for computer performance issues via ticket, phone, remote desktop, and onsite.

Automation

Docker
Versioning
Python
IaC (TF)

Software

OneLogin
AWS/GCP
Datadog
Jira/Confluence

OPERATING SYSTEMS

Windows Server
Ubuntu Server
MacOS
GNU Linux
Contact Me